FREQUENTLY ASKED QUESTIONS
The item you receive will be the same as the picture, but the color may be slightly different due to the device display;
When placing an order, please confirm whether the option unit is the specification you want, especially the color, size and quantity; you can also refer to the description and short description first.
Log in to your account and go to the “My Orders” page. There, you’ll find the invoice, receipt and tracking number for each completed order.
We provide 7 days no-questions-asked return and 30 days warranty service; you can return the items to our designated warehouse, or even to your country (if there is a warehouse locally); but you have to pay the return shipping fee yourself.
As long as you meet one of the following conditions and submit relevant proof, you can become our supplier partner - manufacturing company, exclusive product, own physical inventory (except China).
We will provide suppliers with all-round promotion and sales, and even create a dedicated brand page for you. Please contact our staff for detailed cooperation plans.
As long as you meet one of the conditions, you can become our sales partner - social media account, third-party platform account, online mall.
We will provide agents with various teaching and sales resources. Please contact our company staff for detailed cooperation plans.
CONTACT US FOR ANY QUESTIONS
About order, use, shipping and other issue
China Area Tel / WeiChat: +86-15323744844
Asia Area Tel / Line / Telegram: +886-932383083
International Area Tel / Whatsapp: +852-69443626
Mail: life@os-store.com